Privacy Policy king96 –
Data Protection & User Privacy

King96 ("us", "Platform" or "king96") is an online casino platform operator licensed under the Curacao eGaming Authority. We understand that your trust is our most valuable asset, and we take our responsibility to protect your personal information extremely seriously.

This Privacy Policy applies to all users who access the king96 website, use our mobile app, or interact with any of our services. It describes the types of data we collect, why we need it, how we use it, and the rights you have regarding that data.

King96 complies with applicable data protection legislation and continually strives to handle your personal information in a responsible, secure and fully transparent manner. We do not sell your personal data to any third party for marketing purposes without your consent.

King96 collects various types of information to ensure our services run smoothly, securely and in compliance with legal requirements. The following are the categories of data we collect:

We may also collect information you voluntarily provide when contacting our support team, participating in promotional campaigns, or completing feedback forms on the platform.

All information collected by king96 is used for clear and legitimate purposes. Here is how we use your data:

• Account Management: Creating and managing your player account, processing registration and verifying your identity through a secure KYC process.
• Transaction Processing: Processing deposits via FPX, Touch 'n Go eWallet, GrabPay, Boost and other payment methods, and managing your withdrawal of wins safely and quickly.
• Platform Security: Detecting and preventing fraud, money laundering, multi-account usage and any activity that violates the terms of service.
• Customer Support: Helping resolve complaints, inquiries and technical issues you report to the king96 support team.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offering appropriate protection tools.
• Legal Compliance: Fulfilling legal obligations including anti-money laundering (AML), counter-terrorism financing (CFT) and licensing compliance requirements.
• Service Improvement: Analyzing usage patterns to enhance the gaming experience, improve the interface and introduce relevant new features.
• Marketing Communications: Sending promotional information, bonuses and special offers via email or in-platform notifications — only if you have given your consent.

King96 will not use your data for any purpose other than those stated above without first obtaining your consent.

King96 invests heavily in security infrastructure to ensure your personal data is always protected against unauthorized access, loss, misuse or accidental disclosure.

• 256-bit SSL Encryption: All data transmitted between your device and king96 servers is encrypted using industry-grade 256-bit SSL technology.
• Secure Storage: Personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock continuous monitoring.
• Encryption of Data at Rest: Sensitive information such as passwords and financial data is stored in encrypted format even when not in use.
• Regular Security Audits: king96 conducts regular security audits and penetration testing by independent expert teams to identify and address any vulnerabilities.
• Retention Period: Your data is retained for as long as your account is active and for a period required by law after account closure, typically between 5 to 7 years for financial records.

King96 does not sell, rent or trade your personal data to third parties for commercial purposes. However, there are limited situations where we need to share your information with trusted parties:

• Payment Processors: Transaction information is shared with licensed payment processors such as FPX providers, e-wallet and payment gateway providers to process your deposits and withdrawals.
• Gaming Software Providers: Minimal technical data is shared with licensed game providers to ensure smooth and fair gameplay.
• KYC Verification Services: Identity information is shared with licensed and trusted third-party identity verification service providers to meet compliance requirements.
• Legal Authority: king96 will disclose required information to legal authorities when mandated by law, court order or financial crime investigation.
• IT Service Providers: Cloud infrastructure and technical service providers involved in platform operations, subject to strict data protection agreements.

All third parties we work with are required to comply with data protection standards equal to or higher than those of king96. We ensure that every data sharing arrangement is backed by legal agreements that safeguard your interests.

King96 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use the platform to help us improve functionality and site speed.
• Functional Cookies: Saving your preferences such as text size, display theme and game settings so you do not need to reconfigure them each time.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate to make better improvement decisions.

As a king96 platform user, you have certain rights regarding your personal data. We are committed to making it easy and transparent for you to exercise these rights:

King96 is an online casino platform strictly for adults aged 18 and above. We do not knowingly collect, process or store any personal data of individuals under the age of 18.

• All players are required to confirm that they are 18 years of age or older during the registration process.
• A strict KYC process is conducted to verify players' ages through official identity documents.
• Should we find that a child's data has been inadvertently collected, that information will be deleted immediately and the associated account will be terminated.

The king96 platform may contain links to third-party websites or services in certain contexts. Please note that king96 is not responsible for the privacy practices or content of those external websites.

Each third-party website has its own privacy policy. We encourage you to read the privacy policy of every website you visit. Your visits to third-party websites are entirely at your own risk and responsibility.

King96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform service improvements.

• Any significant changes will be communicated to you via in-platform notifications or your registered email.
• The "Last Updated" date at the top of this page will be updated whenever an amendment is made.
• Continued use of the king96 platform after amendments are published is considered acceptance of the revised privacy terms.
• If you do not agree with the amended privacy policy, you have the right to close your account before the changes take effect.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how king96 handles your personal data, our team is ready to assist you 24 hours a day, 7 days a week.

Privacy-related requests will be processed within 30 calendar days. Official privacy complaints will be handled within 5 to 10 business days. king96 is committed to addressing every privacy issue professionally, transparently, and in line with the highest industry standards.